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Customer reviews

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Modern kitchen with stainless refrigerator and range

What Our Customers Say

Prosperium Appliance Repair

4.9

Based on 122 reviews

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  • Bridget Larkin

    They were incredibly quick and responsive when the igniter went on my oven. It was a super busy week for me at work and the technician was able to come at 8 am so I could get the repair done and still be on time! I know guaranteeing a specific time vs a 2 hr window is difficult so this was really important to me. Also really professional and helpful!
  • Nathaniel Burnes

    My refrigerator broke down two days before I went on vacation. I called Prosperous Appliance Repair; they arrived the same day, made a temporary repair, and scheduled a follow-up appointment to complete the job. I am pleased to say that Ramon, the technician, was professional, courteous, and highly knowledgeable. My refrigerator is running better than ever. Thank you!
  • Marcus Chen

    They sent a guy to me on the same day and provided excellent service. The technician was knowledgeable, patient, courteous, and was able to perform a difficult task of maneuvering behind the washer, open it up, and to replace a molded gasket. I highly recommend them for any repairs you might need for your appliances.
  • Megan

    I called Prosperium on a whim (and solid online reviews) this past Sunday morning. They answered and were able to come over later that day to assess the issue with my washer. The issue was quickly identified and was resolved a few days later after the replacement arrived. Ramon was courteous and speedy and the cost seemed on par to slightly cheaper than what I expected. If/when I run into a problem again, I will be sure to give Prosperium a call!
  • Bill Brunstrom

    Technician came to look at 2 appliances and diagnosed what was wrong and gave us options no hard sell. Even got my outside ice machine going and told me it will mostly likely need a mother board but let’s see if it keeps running and if not call and I will put the board in. And I appreciate that.
  • Enver Katlav

    I had an issue with my Electrolux washer making a loud noise during operation, and I'm very glad I contacted Prosperium Appliance Repair. Ramon came out promptly, thoroughly inspected the machine, and quickly diagnosed the problem as worn shock absorbers. He explained everything clearly and completed the repair efficiently. After the replacement, the washer is running perfectly again quiet and smooth like new. I really appreciate Ramon's professionalism, expertise, and honest service. I would highly recommend Prosperium Appliance Repair to anyone needing reliable appliance repair.
  • kate grimes

    Rahm was courteous and thorough. He initially did a stove repair and did such a good job I had him also repair the icemaker in the refrigerator. He’s honest, kind, skilled and seems to be genuinely concerned with his customers’ satisfaction. I would definitely use him again for any appliance repair.
  • Amanda Belotte

    Great work done by this company. Called on Sunday with a fridge leak in my Whirlpool. They came out same day and ordered the parts needed and fixed it by Wednesday! I know now it was a faulty filter that broke internally in the top of the fridge: I will buy a new filter going forward. Thank you
  • Graham Grahmanli

    The technician arrived right on time, was friendly, and very easy to talk to. He took a quick look at my water filter in my built-in Thermador refrigerator and immediately understood what needed to be done. He explained everything clearly and walked me through the replacement process without making it feel complicated or overwhelming. What stood out most was how upfront he was about the situation. He didn’t try to upsell anything unnecessary—just focused on getting the filter replaced efficiently and making sure I understood how to maintain it going forward. Overall, it felt like honest, straightforward service, which you don’t always see. Thanks again
  • Russell Ahad

    I had my Bosch washer repaired by Rahman from Prosperium Appliance Repair, and I couldn’t be more satisfied with the service. He was professional, kind, and right on time. The repair was done efficiently, and everything is working perfectly now. I highly recommend Prosperium Appliance Repair for anyone needing reliable and honest service!
  • Parviz Alakbarov

    When I was aggravated because of previous improper repair, he was able to assure me of a good outcome through deescalation and proper resolution. I want to stress the high level of customer service in addition to asking the right questions to find a solution. I am happy that I don’t need to deal with this issue repeatedly.
  • Yu Jiang

    Our GE microwave combo suddenly stopped heating. We read online reviews and contact the company. It was Sunday afternoon, but a technician showed up about 2 to 3 hours on the same day. He was able to correctly identify the issue with our microwave. They he immediately ordered the parts and came again with a coworker to do the repair on Thursday. The entire process was very smooth. The technicians are very professional. We’re happy about the experience. We may use this company again in the future if we have other appliance issues.
  • Abbas Aliyev

    I had a great experience with Prosperium Appliance Repair. My washer suddenly stopped working, so I called them. The call experience was very smooth and professional—they were friendly, listened carefully, and scheduled the visit quickly. The technician arrived on time, diagnosed the issue with the washer, and explained everything clearly before fixing it. The repair was done efficiently and the washer is now working perfectly. Overall, very reliable service and a good customer experience from the first call to the repair. I would definitely recommend them to anyone who needs appliance repair.
  • James H

    My dishwasher suddenly stopped working, and we all know that moment when you realize dishes are going to start piling up fast. I contacted Prosperium Appliance Repair and they were able to come out quickly. The technician was professional, friendly, and clearly knew what he was doing. He diagnosed the issue pretty quickly, explained everything in a way that was easy to understand, and got the dishwasher working again without any hassle. The whole experience was smooth and the pricing felt fair. Really glad I found them and would definitely recommend their service.
  • Cavid Nesibov

    I had a great experience with Prosperium Appliance Repair. My GE refrigerator was not cooling, and I was worried about losing all the food inside. They responded quickly, diagnosed the issue professionally, and repaired my refrigerator the same day. The technician was knowledgeable, honest, and explained everything clearly. Now my GE fridge is cooling perfectly again.
  • Breidy Jair Cala Piedrahita

    I had a great experience with Prosperium Appliance Repair for my LG dryer repair. My dryer was making a loud grinding noise, and I was worried it would stop working completely. After searching for LG dryer repair near me and dryer repair service, I called Prosperium. The technician arrived on time, quickly diagnosed the issue, and explained the cause of the noise clearly. The repair was completed professionally and at a fair price. Now my dryer runs smoothly and quietly again. If you need reliable appliance repair near me or expert LG appliance repair, I highly recommend Prosperium Appliance Repair.
  • John Coombs

    I had an oven that stopped heating efficiently, so I called Prosperium to get it fixed. The contractor was very professional and responsive! He was available on very short notice, and even checked in after the work was completed to make sure the oven was still working well. They're also very fair, honest and transparent with their pricing. I plan to call them again for other repairs. Thank you!
  • julia ramos

    They were professional and proficient. They worked diligently until the job was done. I had other repair men come out but was unsuccessful. They were unfamiliar with the brand Mueller oven. They came out and had no problem ordering the part and replacing it. I am very satisfied with the job.
  • Imran Akhundov

    OUTSTANDING SERVICE --- DEFINITELY RECOMMEND I had an amazing experience with Prosperium when they repaired my Miele dryer. From the moment I reached out, their team was responsive, professional, and easy to work with. They scheduled me quickly and showed up right on time. Ramon, the technician, was outstanding. He was knowledgeable, friendly, and clearly very experienced. He diagnosed the problem right away and had my dryer working perfectly in no time. He also took the time to explain what went wrong and how to prevent future issues, which I really appreciated. The service was fast, honest, and very well priced, with no hidden fees. Everything about this experience was smooth and stress-free. If you’re looking for reliable, high-quality appliance repair, I highly recommend Prosperium. Ask for Ramon you definitely won’t be disappointed!
  • Erik Bullerjahn

    They repaired my Electrolux electric dryer. They were able to service my dryer the same day. They identified a need for a part that is not typically in stock. They were able to get the part within 24 hours and came back on a Saturday morning to finish the repair. All for a very fair price. Service, speed, price and professionalism were all A+! Highly recommend!
  • Ramin Gasimli

    Prosperium Appliance Repair fixed my Viking refrigerator that was not making ice. The technician arrived on time, quickly diagnosed the problem, and completed the repair the same day. Very knowledgeable with high-end refrigerators and explained everything clearly. Excellent service, fair pricing, and great communication from start to finish. If you’re looking for reliable refrigerator repair or Viking appliance repair, I highly recommend Prosperium Appliance Repair.
  • Konul Shavahatli

    Prosperium Appliance Repair did an excellent job fixing my LG oven that was not heating. The technician was professional, knowledgeable, and arrived on time. The issue was diagnosed quickly and the oven was repaired efficiently. The pricing was fair, and the service was honest and reliable. I highly recommend Prosperium Appliance Repair for LG oven repair and professional appliance repair services.
  • CASPIBAY Tech

    Prosperium Appliance Repair did an excellent job fixing my Samsung dryer quickly and professionally. The technician was knowledgeable, arrived on time, and clearly explained the issue before starting the repair. The service was efficient, fairly priced, and the dryer is now working perfectly. They are clearly experts in Samsung appliance repair and dryer repair. I highly recommend Prosperium Appliance Repair to anyone looking for reliable and professional appliance repair service.
  • Maeghan Sulham

    The technician worked with our 10-year-old stove that we’ve had issues with for years. He diagnosed the problem which was threefold ordered the right parts, and spent the time required to fix the stove and get it fully operational. Easy to communicate via text and respectable in the home. appreciate that he got the job done with some follow through that involve tracking down the model number and ordering the right parts. Highly recommend for appliance service. We had a Jenaire oven that is basically brand new now with the interior fan motherboard and electrical.
  • Adam Miles

    I had a great experience with Ramon from Prosperium Appliance Repair. He fixed my Bertazzoni refrigerator and did a very good job. He promised it would be done within 5 days and he stuck to that timeline. The price was very reasonable, especially for a high-end appliance. I would definitely recommend him.
  • Gina Penley

    I have been really needing my top oven of my double oven to work for a very long time and I have not been able to contact anyone to fix it. I finally got my act together and I called to have someone come in. I was told I would get a call 30 minutes before they would be there. I heard from the guys at Prosperium an hour before! And when I told them the timing wasn’t great for me (because they were coming at the end of the window), they said they would do everything they could to come earlier… and they did! They were kind, professional, and they had the part in their van that was needed to fix my oven! I also felt very safe around them (given that I am a single woman). They were very upfront about the cost. They were quietly and diligently working until the job was done (which didn’t take too long). 10/10, would definitely recommend!
  • Andrew Abbott

    Happy to enthusiastically recommend Prosperium! Our oven continually strugged to light and stay lit. A technician from another company came TWICE and the problem persisted. Prosperium came and quickly diagnosed the issue and fixed it quickly - and flawlessly. After years of inconsistent performance, our oven works 100% now, all due to Prosperium. Great service and very professional. 100% recommend!
  • Josue Vargas

    Same day service! Fridge works incredible. I recommend!
  • Pamella Cristina Silva Firmino

  • Brian Stetson

    Hard working, informative, honest, and fair pricing. Highly respected and will use again in the future! Thank you!!!
  • Ana C

  • Sheila

    Excellent job with my dryer.
  • christine falcone

    He quickly diagnosed the problem and explained us promptly. Will use the service again.
  • Whitney Pates

    Great service and prompt responses. Thank you!
  • Marion Brown

    Fast service, great price and explained everything !! Will use again!
  • Shawn Sullivan

    Great service and quality of work. Have a LG dryer making banging sound and tech came out and repaired in 30 minutes. This is second time I have used prosperium and they don’t disappoint. They fixed my washing machine a little over a year ago. Highly recommend.
  • Kimball Mayer

    Very responsive, got our range fixed quickly and professionally. We highly recommend Prosperium.
  • Robert Sohigian

    Ramon was fantastic. Professional, very fair, and fixed our issue! Fridge and freezer stopped working, and Ramon diagnosed the issue. Ordered the part and didn’t take full payment until he confirmed it fixed the issue. Works like a charm - I’d highly recommend Ramon and Prosperium!
  • Tommy Hickie

    Fixed my water filter in the fridge fast and easy!!
  • Ambarish Pawar

    Fantastic service from Rahman. He repaired our microwave and gave me an honest appraisal of the rest of the repair cost for our microwave. Overall, great experience and would recommend.
  • Richard Bailly

    Can't recommend Prosperium enough. Ramon just finished up fixing the fridge/stove and was able to work around my changing schedule in the northshore.
  • Tayyaba Anwar

    We had a great experience. The prompt same-day service (on a Sunday!) got our refrigerator back up and running within a few hours, preventing a prolonged outage! Thank you so much for your help. We’ll definitely reach out again for future appliance repair needs!
  • John Alberghini

    I needed service on my gas oven I called prosperium repair servicemen and Ramon came he did a great job and fixing the problem and I would recommend anyone that needs any service on any appliances I recommend highly this company
  • Eileen Connolly

    Prosperium repaired my Whirlpool washer. Ramon did a great job. Work was very neat and clean. Arrived on time. Definitely recommend them for washer repair.
  • Lisa Loomis

    Great experience with prompt arrival, quick diagnosis and fix of my gas stovetop issue! And the cost was reasonable as well. Will definitely use again!
  • Peter nutter

    It’s so hard to find reliable people but I am extremely happy we came across Prosperium for our Dryer repair. The technician was professional and took the time to explain what issues he found and repaired the issue in no time. We will use their service again.
  • rev4ik

    Wonderful job
  • Kay Green

    Ramon did a great job repairing the latch on my oven. He was prompt and polite. Thank you Ramon!
  • Adam Shields

    Excellent
  • Yen

    Prosperium Appliance Repair was such a breath of fresh air. They were knowledgeable and repaired my fridge in a timely manner. Highly recommended!
  • Dolores Tighe

    Excellent service. Arrived on time fixed my refrigerator on this visit. Service person was a very nice gentleman.
  • John Donahue

    The first professional appliance repair company I’ve dealt with. Price was very reasonable and fixed the issue promptly. I would highly recommend to anyone in need of a repair!
  • Nnenna Ukwu

    Ramon did an excellent job and was very thoughtful in handling all that came with the job. From timely service to a detailed explanation of what to look out for. My refrigerator is working great!
  • Julian Cenzi

    Came same day and fixed my dryer. Simple, fast, great service.
  • Lynn Stevens

    We had excellent service from Ramon, who was prompt, skilled, and quickly repaired our stove top. Highly recommend!
  • Rachel Griffiths

    Ramon was wonderful to work with. He was professional, an excellent communicator, and completed the job efficiently while being very respectful of my schedule. I would happily work with him again.
  • Carrie Forman

    Prosperium were wonderful! Efficient, knowledgeable, left the work area clean. Thank you!
  • Deepak Mohan

    Rahman was great and very flexible. We had an issue with the stove and he was able to order parts and get it resolved in time.
  • Cube Hire

    This Company exceeded my expectations. I called them and they were there the next day and quickly repaired my oven at a very reasonable price. Highly recommended..
  • chris spano

    Needed a washing machine fixed in Andover. They came putting same day and got the part to fix the next day. Great service.
  • lazer monster

    Had my dryer repaired. Was a very pleasant and professional experience. Highly recommend.
  • Karyn Regal

  • Albert Yeung

    The technician was great. He took great care to protect my kitchen countertop, was polite and he knew what he was doing. Great service!
  • Francis Schrage

    Roman was great, He fixed my washing machine in a timely manner, he told me what he was gonna do every step of the way and even gave me a discount l, I really recommend Roman to anyone who needs their washing machine fixed!!
  • eunkyung park

    I had a 4E error code on my Samsung top-load washer, and Rahman from Prosperium Appliance
  • Ibiam Aru

  • Martin Lipman

    Changed baking element in Viking wall oven. Terrific service. On time, polite and neat. Great guys.
  • Alea Capello

    Quick service and super friendly!
  • Belinda Kachel

    Ramone and partner were professional, did a great job on my whirlpool electric dryer. I would highly recommend.
  • Alyssa Snyder

    Very good service . Came same day . Check to make sure my Fisher Paykal fridge was working properly.
  • Carol Rayner

  • Theodore Arthur

    Great job!
  • Jeannie Roach

    Great customer service and timely repair!
  • Dan Schimmel

    Rahman and team fixed my Bosch water filter which broke. They diagnosed the problem, found the key parts which were backordered everywhere and hard to locate, and solved the problem.
  • JoAnne Nowak

    Fantastic service for replacement of a scroll fan on my Jennair oven. I appreciated their prompt service and flexibility in scheduling. Would absolutely use again
  • Alyona Nossik

    Excellent services, I was desperate and then in two hours - I was all set! I would highly recommend the repairman! Thank you
  • Margery Stegman

    I had a great experience with Prosperium Appliance Repair. They were prompt, very pleasant, and repaired my refrigerator for a fair price. I will use them again and highly recommend them.
  • Sean McDevitt

    Very happy to have our oven fixed! Same day service (on a Sunday) … diagnosed … part came in a couple days later … and we are back in business! Happy to recommend.
  • Gabrielle Jones

    Fixed whirlpool dryer in condo
  • Read McCarty

    They did a great job installing our Miele dishwasher. Good, nice, easy people to work with
  • Andrea Healey

    Excellent service
  • Esra Gray

    Great service. My washer was making a horrible sound and Rahman fixed it in half hour. Plus he worked so clean that I didn’t have to clean around afterwards. Highly recommend
  • Adam Miles

    Prosperium Appliance Repair came to fix my LG dryer that wasn’t heating, and they did a fantastic job! The technician was knowledgeable, arrived on time, and had the parts ready to go. My dryer is working perfectly now. I highly recommend them
  • Phoenix Sun

    Surface was excellent very professional very quick. They were here the day I needed them. It is a Samsung gas stove and it’s definitely a five star review
  • George Mitsiaris

    Ramon fixed my dryer in a timely fashion and would recommend them highly
  • Bryan Barry

    Extremely knowledgeable and did a great job fixing my Liebherr ice machine. Professional, honest, and high-quality work. Highly recommend.
  • Jessenia Morocho

    They repaired my refrigerator some time ago and now it's working very well. Excellent job!
  • Holly H

    The technician came here quickly, made diagnostics on my GE refrigerator, and fixed the problem easily. Highly recommend for their services.
  • Kerry Lifton

    Very helpful and friendly!
  • Cheryl Gath

    Thank you Prosperium for repairing our SubZero refrigerator. Your crew was very professional and reliable.
  • Ken Monteiro

    Ramon from Prosperium was the best appliance repair person I have ever had, not only did he bring my Bosch refrigerator back to life, he told me that I did not need a part that he already purchased and he would send it back. How honest is that.
  • Stacy Greenspan

  • Radostina Simard

  • James E

    Knowledgeable of the job. He fixed my Dryer.
  • Nurcahan Pashazadeh

    I recently had Prosperium Appliance Repair fix my KitchenAid refrigerator, which wasn’t cooling properly. Their expert technicians provided fast, reliable service and got my fridge running perfectly again. If you’re looking for professional appliance repair in Massachusetts, I highly recommend them. They really know how to handle high-end appliances.
  • Roger Amaral

  • Nizzy Mlee

    I had a great experience with Prosperium Appliance Repair when they fixed our Kenmore electric dryer. They were professional, quick, and got everything running smoothly again. If you’re looking for reliable Kenmore dryer repair or top-notch appliance service, I definitely recommend their team!
  • Nurlan Qasimli

    Prosperium Appliance Repair fixed my Bosch wall oven quickly and professionally. Very knowledgeable technician and excellent service. Highly recommend Prosperium Appliance Repair.
  • shaieny mendes

    He was extremely professional and skilled. He quickly diagnosed the problem and fixed my machine perfectly. Very reliable, fair pricing, and great communication. I’m very satisfied and would highly recommend his services.
  • Gila Goldstein

    I highly recommend Prosperium! They fixed and saved my refrigerator & freezer. They also work on Saturdays. Very reliable company and technicians !
  • Kelley Donovan

    Prosperous was incredible!! I called because my freezer was not working. He came on time was very friendly and professional. He diagnosed the issue and came back the following day to complete the job. Also called to follow up and make sure everything was working properly. Highly recommend!
  • Elvin Aghayev

    The technician came and quickly found the issue with my refrigerator. He even had the exact parts with him, already prepared, and replaced everything the same day. Since then, my refrigerator has been working perfectly. Thank you for fixing the problem so fast and so professionally.
  • Nyla Hashim

    Great experience!! Fast service, very helpful technician. Will definitely use them again!
  • Mary Beth White

    Fixed all electronic problems on my kitchen aid oven. Thank you
  • Anonymous

    Customer service was friendly, professional, and quick to schedule an appointment. The technicians arrived on time, diagnosed the problem immediately, and performed a timely repair. Highly recommend them.
  • Evgeniia Pukhova

    Quick response. Quality job. Our neighbor recommended them and we are happy with their work
  • Affordable Builders

    We contacted them and the next day the problem was fixed. we ll definitely recommend
  • ZeeBicon

    Great company. Responded within minutes and took care of our dishwasher Thanks
  • judy DeFusco

    Great service!
  • Glaucia Dalla Benetta

    They fixed our sub zero refrigerator!Great services! Ramon has a lot of knowledge and will get your refrigerator running as new!
  • Thomas Meyer

    Very knowledgeable, friendly, and fast service
  • David Dadash

  • John McAllister

    Amazing service! My Viking oven stopped heating, and Ramon fixed it quickly and professionally. Fair price, fast diagnosis, and great communication. Oven works perfectly now. Highly recommend Prosperium Appliance Repair!
  • Ramin Aliyev

    Yesterday my Sub-Zero refrigerator wasn’t cooling well. I called Prosperium Appliance; they came, were very polite and well-mannered, repaired it perfectly for a great price, and left. I recommend them to everyone.
  • Danya Potter

    Great service and professionalism. Fixed my oven at a good price and kept me updated as to what he was doing.
  • Manuel Duval

    Quick answer and effecive
  • Marilyn McKeen

    This company is THE BEST in my 77 years.Very good at diagnosing the problem with my appliance promptly and fixing it with promptness and affordability for me. Ramone was curious and explained to me all he was doing. 5 Stars to him and this Company. Thank you- very happy.
  • Hüseyn İmamalıyev

    Prosperium was fantastic! He fixed my dishwasher quickly and professionally, and the price was very fair. He showed up right on time, explained what needed to be done, and did high-quality work. Highly recommend for anyone needing reliable appliance repair!

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