Freezer is not freezing food
Possible causes. Possible causes include an airflow restriction, failed evaporator fan, temperature-control fault, or compressor/start-circuit problem. A refrigerant leak or restriction is another possibility, but warm food alone cannot identify a sealed-system fault. Recent loading and door openings can also raise temperatures temporarily.
What the technician checks. The technician measures temperature, checks airflow and door sealing, and evaluates fan operation and the cooling pattern. On an upright frost-free freezer, the evaporator condition can be especially informative. Chest freezers may use a different cooling arrangement, so diagnosis follows the model.
Typical repair. The repair may restore airflow, replace a tested failed sensor or start component, or lead to a cooling-system assessment. Suspected sealed-system work requires a specific discussion of scope and options rather than an assumed refrigerant recharge.
First-visit outlook. Completion on the first visit depends on the confirmed fault, safe access, and the correct model-specific part being available. A return visit may be needed if a component must be ordered.



